Terms of Service

1. General

The following General Terms and Conditions apply to all contracts, deliveries and other services. Biketradig GmbH hereby expressly objects to all deviating provisions of the contractual partners. Deviations from the General Terms and Conditions shall only be valid if Biketradig GmbH agrees to them in writing.


2. Conclusion of contract

Biketradig GmbH's offer is non-binding. Small deviations and technical changes of the pictures shown in the shop (colours, dimensions etc.) or descriptions are possible. By clicking on the "Send order" button at the end of the ordering process, a binding order for the goods in the shopping cart is placed. Biketradig GmbH immediately informs about the receipt of the order by an automated e-mail. This automated e-mail confirms that the purchase contract has been concluded.


3. Prices

All prices are net prices incl. VAT (Biketradig GmbH is not subject to VAT), without postage and packing and without any C.O.D. charges.


4. Payment

Each order will only be sent by prepayment. Exceptions are a direct agreement with the owner of Biketradig GmbH.


5. Shipment

The shipment takes place in standard parcels of the Swiss Post. The shipping costs are listed under "Shipping costs". If necessary, different package sizes will be noted.


6. Delivery

Biketradig GmbH exclusively supplies Switzerland, Liechtenstein and Germany. Other countries can be requested via contact form. Biketradig GmbH customers can generally assume that the ordered goods are actually in stock and that the goods will be delivered to the agreed delivery address within 2-6 days (depending on the country) after receipt of payment. Items that can only be purchased once are expressly designated as "unique" in the item description. Items that will no longer be available in the future will be referred to as discontinued items. If a product is no longer in stock, the delivery can be delayed between 2-4 weeks. If, as an exception, goods are not in stock, Biketradig GmbH will inform you about the delay in delivery and will agree on the further procedure individually.


7. Partial deliveries

Biketradig GmbH reserves the right to make a partial delivery if this appears advantageous for a speedy processing. This does not result in any additional shipping costs.


8. Defects in the delivered goods

Defects in the delivered goods must be reported to Biketradig GmbH immediately after their discovery. Further processing with regard to return shipments and any cost credits shall be carried out on an individual basis.


9. Right of withdrawal

The goods ordered and delivered by Biketradig GmbH can be returned to Biketradig GmbH within 5 days after receipt of the goods, without giving reasons. The postage and packaging costs of the goods previously delivered by Biketradig GmbH shall remain with the purchaser of the goods. Biketradig GmbH shall not bear any costs incurred in connection with the return of goods to Biketradig GmbH. There is no cash payment for returned goods. The return will only be reimbursed with a voucher. Exceptions can only be agreed with the owner of Biketradig GmbH.